Everything your front office does, done for you.
Five modules, one customer record. Each feature works on its own and gets better with the others.
Presence
Your website, booking page and business listings, built and kept current by the crew.
- AI-built website
- Answer a few questions about your business and the crew builds a fast, mobile-friendly site in your colours, written in plain language.
- Service pages
- A page for each service you offer and each area you serve, so customers and search engines find the right one.
- Online booking page
- Customers pick a job type and an open slot that respects your hours, travel time and job length.
- Business listings
- Hours, services and contact details kept the same on your website and your Google Business Profile.
- Changes by text
- Text the crew “we now install heat pumps” and it drafts the update. It publishes when you approve.
- Search basics built in
- Clean page structure, descriptions and business details that search engines and AI assistants can read.
Conversations
Every call, text and web enquiry answered in your voice, in one inbox.
- AI phone receptionist
- Answers in your business name, asks your questions, books the job and sends a summary. Callers can always ask for a person.
- Missed-call text-back
- When you cannot pick up, the caller gets a text within seconds so the conversation keeps going.
- Shared inbox
- Calls, texts, web forms and email in one place, each attached to the customer it belongs to.
- Call summaries
- A short written summary of every call: what the customer needs, what was booked and what is still open.
- Emergency routing
- Rules decide what counts as urgent and who gets it, by time of day and type of job.
- Your greeting and tone
- Choose how the receptionist greets callers, what it says about pricing and what it never promises.
Operations
Leads become booked jobs, with reminders and a schedule you control.
- Booking into real availability
- Books only into slots you allow, with the right length for each job type and buffers between visits.
- Confirmations and reminders
- Automatic texts when a job is booked and the day before, with an easy way to reschedule.
- Lead pipeline
- Every enquiry moves from new to quoted to booked, with the next step and who owns it.
- Quotes for approval
- The crew drafts quotes from your price list. You approve, edit or decline from your phone.
- Team calendars
- Assign jobs to the right person and see the whole team's week in one view.
- Job notes
- Everything the customer said on the call is on the job, so nobody asks twice.
Growth
Reviews and follow-ups that run on their own once a job is done.
- Review requests with rules
- Asks at the right moment after a job, skips customers with an open issue and never asks too often.
- Re-booking reminders
- Annual services and maintenance visits remembered and offered to customers when they are due.
- Seasonal campaigns
- Short, relevant messages before the busy season, sent only to customers who agreed to hear from you.
- Referral asks
- A simple follow-up asking happy customers to pass your name on.
- Consent tracking
- Records when and how each customer agreed to messages, and honours every unsubscribe.
Insights
What came in, what was booked and what it was worth, every week.
- Weekly owner report
- One page every Monday: enquiries, bookings, job value and anything waiting on you.
- Lead source tracking
- See whether work came from calls, your website, your listing or referrals.
- Call and booking analytics
- When customers call, how many were answered after hours and how many became jobs.
- Job value by type
- Which services bring in the most, so you know what to promote.
- Export anytime
- Download customers, jobs and reports whenever you want them.
In every plan
The basics that make the crew safe to hand your business to.
- Approvals from your phone
- Full activity log
- Team roles and access
- Works on any device
- Data export
- Help from a real person
See your crew at work.
Book a 30-minute demo. We will set up a sample crew for your business and walk you through a real day of calls, bookings and follow-ups.