Guides for owner-run trades businesses

Practical, sourced guides for plumbers, electricians and cleaners on handling calls, earning reviews and running a tidy front office.

November 12, 2026How to ask customers for reviews without being pushyWhen to ask, what to say and what to avoid, with Google's rules on incentives and fake reviews, for plumbers, electricians and cleaners.
November 12, 2026Getting found on Google when you do not have a storefrontHow plumbers, electricians and cleaners can set up a Google Business Profile as a service-area business: address, categories, areas, photos and reviews.
November 12, 2026How to write a quote customers say yes toWhat to put in a quote for plumbing, electrical and cleaning work: plain pricing, clear options, a validity date and a follow-up that is polite and on time.
November 12, 2026What to do about missed calls when you are on a jobPractical ways for plumbers, electricians and cleaners to handle missed calls: voicemail, forwarding, a helper, text-back, answering services and AI.