A front office for electrical contractors.
Electrical calls start with safety, then the details that make the visit efficient. BuzzyCrew is planned to screen for hazards, collect what you need and book the job.
BuzzyCrew is in early access and not open to the public yet. This page describes how it is planned to work for electricians.
Common front-office problems for electricians, and how the crew is planned to handle them
Missed calls while you are on a ladder
What happens today
You cannot answer the phone in a ceiling, and a caller with a dead circuit rarely leaves a voicemail.
How the crew is planned to handle it
The crew texts back missed callers in your business name and the conversation moves to your shared inbox. With the AI receptionist it can also answer, ask about the fault and offer open times from your calendar.
Missed-call text-back is planned for every plan. The AI receptionist is planned for Growth and Pro.
Urgent faults that need the right questions
What happens today
A burning smell or scorch marks is urgent. A tripping breaker usually is not. Callers rarely say which.
How the crew is planned to handle it
The receptionist asks the questions you set, such as whether there is a burning smell or whether power is out in one room or the whole building. Hazards follow your emergency routing rules. Routine faults are booked into open slots.
The AI receptionist and routing rules are planned for Growth and Pro.
Quotes for panels, chargers and renovations
What happens today
A panel upgrade or EV charger install needs details first, and the quote is often written after the day is over.
How the crew is planned to handle it
The crew collects details such as panel size and whether a permit is likely, then prepares a quote from your price list. You approve, change or decline it before the customer receives anything.
Quotes for approval are planned for Pro.
Reviews and follow-ups after the job
What happens today
Completed work rarely turns into a review, and inspection or permit follow-ups slip.
How the crew is planned to handle it
When you mark a job complete, the crew sends a short review request in your business name. Reminders and confirmations are planned to keep inspection visits on the calendar.
Review requests are planned for every plan. Reminders and confirmations are planned with booking on Growth and Pro.
An example electrical day
Example data only. The names, numbers and times below are made up to show how a day is planned to run.
- 8:15 am
Nadia F. calls about dead kitchen outlets while you are on another job. The receptionist screens for hazards and books the outlet fault for Thursday at 8:00 am.
- 10:40 am
A caller mentions a burning smell. The urgent rule applies and the call is passed to you straight away with a summary.
- 1:00 pm
Omar R. asks for an EV charger quote. It is prepared from your price list and waits for your approval.
- 5:00 pm
You mark the lighting job complete and a review request goes out when your rule says.
The preview shows a call about dead kitchen outlets, screened for hazards and booked for Thursday morning, and a short schedule with crew-booked jobs marked in green.
Want to click through an example owner dashboard? Take the product tour.
Example data. Names, numbers and times are fictional.
Questions from electricians
Can BuzzyCrew tell a safety hazard from a routine fault?
It asks the screening questions you set, for example about burning smells or scorch marks, and follows your routing rules. When it is unsure it says so and passes the call to you. It is planned for Growth and Pro and is not live yet.
Will it quote a panel upgrade without me?
No. Quotes are prepared from your prices and wait for your approval before the customer receives them. Quotes for approval are planned for the Pro plan.
Does it replace my phone number?
No. You can forward your existing number to the crew, or use a new local number if you prefer.
Is BuzzyCrew available for electrical contractors now?
Not yet. It is in early access and opens first to plumbing, electrical and cleaning businesses in Canada and the United States. You can join the list or book a demo.
See how your electrical crew would work.
Join early access, or book a 30-minute demo and we will walk through a typical day of calls, bookings and follow-ups for your business, using made-up customers and numbers.