A front office for cleaning businesses.
Cleaning runs on recurring visits and tight schedules. BuzzyCrew is planned to answer enquiries, quote consistently and keep your calendar full.
BuzzyCrew is in early access and not open to the public yet. This page describes how it is planned to work for cleaning businesses.
Common front-office problems for cleaning businesses, and how the crew is planned to handle them
Enquiries that arrive while you are cleaning
What happens today
People ask for a price while you are mid-job, and the first business to reply often wins the booking.
How the crew is planned to handle it
The crew texts back missed callers in your business name. With the AI receptionist it can ask how many bedrooms and bathrooms, how often the customer wants a visit, and any pets, access codes or rooms to skip.
Missed-call text-back is planned for every plan. The AI receptionist is planned for Growth and Pro.
Quotes that differ from call to call
What happens today
A price given in a hurry on one call can differ from the next, and written quotes pile up at night.
How the crew is planned to handle it
The crew gathers the same details every time and prepares a quote from the prices you gave it. The quote waits for your approval, so the customer receives nothing until you have approved or changed it.
Quotes for approval are planned for Pro.
Recurring visits and last-minute cancellations
What happens today
Weekly and every-second-week clients need reminders, and a cancelled slot is lost income if nobody fills it.
How the crew is planned to handle it
Booking follows your calendar, with confirmations and reminders for each visit. Re-booking reminders are planned for returning customers.
Booking, confirmations and reminders are planned for Growth and Pro.
Seasonal peaks and reviews
What happens today
Spring cleans and move-out season bring more enquiries than you can answer, and reviews stall after the first visit.
How the crew is planned to handle it
Seasonal campaigns are planned to remind past customers to book ahead of busy periods. Review requests are sent after a job is marked complete, to customers you have served. It does not write reviews.
Review requests are planned for every plan. Seasonal campaigns are planned in the Growth module.
An example cleaning day
Example data only. The names, numbers and times below are made up to show how a day is planned to run.
- 9:20 am
Dana K. asks about a clean every second week. The receptionist asks about bedrooms, bathrooms and pets, then offers first-visit times.
- 12:00 pm
A quote for a post-renovation clean is prepared from your price list and waits for your approval.
- 2:30 pm
A Friday visit is cancelled and the slot is open on your calendar.
- 6:00 pm
After a first visit is marked complete, a review request goes out when your rule says.
The preview shows a call asking for a regular clean, with a quote waiting for the owner and a first visit held for Thursday, and a short schedule with crew-booked jobs marked in green.
Want to click through an example owner dashboard? Take the product tour.
Example data. Names, numbers and times are fictional.
Questions from cleaning businesses
Can BuzzyCrew book recurring cleans?
Booking with confirmations and reminders is planned for Growth and Pro, and it follows your calendar. You decide which visit lengths and frequencies you offer. It is not live yet.
Will it send quotes without my approval?
No. Quotes are prepared from the prices you provide and wait for your approval. Quotes for approval are planned for the Pro plan.
Does it ask for reviews from every customer?
Only customers you have served, after you mark a job complete. It does not write reviews.
Is BuzzyCrew available for cleaning businesses now?
Not yet. It is in early access and opens first to plumbing, electrical and cleaning businesses in Canada and the United States. You can join the list or book a demo.
Guides for cleaning businesses
See how your cleaning crew would work.
Join early access, or book a 30-minute demo and we will walk through a typical day of calls, bookings and follow-ups for your business, using made-up customers and numbers.