Are calls cut off when my minutes run out?

No. Calls are never cut off because an allowance ran out. Extra minutes are planned to be charged at the overage rate unless you reach your cap.

Do unused minutes roll over?

No. The allowance resets each month.

Is this pricing final?

No. These are planned launch prices in US dollars. Final pricing is shown to early access businesses before anyone is asked to pay.

Plans, minutes and overage

Planned: Growth includes 250 receptionist minutes a month. Extra minutes are planned at a set rate, calls are never cut off, and you control the cap.

Last reviewed 12 November 2026. BuzzyCrew is in early access, so this describes what is planned for launch.

Planned prices are not final

The prices and allowances on this site are planned for launch, in US dollars. They are not final. Everyone on the early access list sees final pricing before anyone is asked to pay.

Planned monthly prices

Early access is free until launch, and nothing is charged today. Planned launch prices, in US dollars a month:

Starter: US$49 a month.
Growth: US$129 a month.
Pro: US$249 a month.

What counts as a minute

A receptionist minute is time the AI receptionist spends on a live call. Missed-call texts, the inbox and reminders do not use minutes.

Included minutes

Starter: no AI receptionist.
Growth: 250 minutes a month.
Pro: 500 minutes a month.
Unused minutes do not roll over to the next month.

If you go over

Calls are never cut off because an allowance ran out.
Extra minutes are planned at US$0.40 each on Growth and US$0.30 each on Pro.
We alert you at 80 percent and 100 percent of your minutes.
A monthly overage cap protects you. The default is US$40 and you can raise it.

What happens at the cap

At the cap, calls are still handled: callers can leave a voicemail and get a text back, so no caller is lost and you are not surprised by a bill. You can raise the cap at any time.

Common questions

Are calls cut off when my minutes run out?: No. Calls are never cut off because an allowance ran out. Extra minutes are planned to be charged at the overage rate unless you reach your cap.
Do unused minutes roll over?: No. The allowance resets each month.
Is this pricing final?: No. These are planned launch prices in US dollars. Final pricing is shown to early access businesses before anyone is asked to pay.