How missed-call text-back works
When you cannot pick up, the crew will text the caller promptly so the enquiry does not go cold.
What it will do
Missed-call text-back is planned for every plan, including Starter. If a call to your business goes unanswered, the caller receives a text asking what they need. Their reply lands in your shared inbox with the rest of your conversations.
What happens step by step
- A call reaches your number and is not answered.
- BuzzyCrew sends a short text in your business name asking how it can help.
- The caller replies in the same thread.
- The reply appears in your inbox. On plans with booking, the crew can offer times.
What the text says
Missed-call text-back is planned to send a short message in your business name. We do not text people who did not call you.
Minutes
Texts and the inbox do not use receptionist minutes.